The first unfamiliar technology you meet in Japan might be in an airport or train station restroom. Heated seats, bidet controls and different flush options are common, but not every toilet works the same way. You do not need to press every button to use one.
Step 1: Find the flush control first
Before you use the toilet, find the flush button, wall panel, lever or automatic sensor. On some controls, 大 (dai) means a large flush and 小 (shō) means a smaller one. A water-saving function or a flushing-sound button is not the same as the flush itself. If the toilet flushes automatically, wait a moment and check that it has finished.
Step 2: Use the bidet only if you want to
Electronic bidets are often called washlets, a name that comes from one particular brand. They may offer rear washing, front washing and adjustable water pressure. Labels and symbols differ between manufacturers. おしり (oshiri) usually means rear washing, and 止 (tome / stop) stops the water. If you have not used one before, start with low pressure. The bidet is optional, and you can use the toilet without it.
Do not press buttons at random. Some restroom panels have a real emergency call button or cord. It is for getting help when someone is unwell or in danger, not for flushing.
Step 3: Dispose of paper and waste correctly
In a normal Japanese flush toilet, the toilet paper provided is generally flushed, not put in a wastebasket. However, wet wipes, diapers, sanitary products and paper towels should not go into the toilet. Use the bin provided for them, or follow any posted instructions. Some older or specialized facilities may have different rules, so follow the signs where you are.
Step 4: Know where to find family or accessible restrooms
Larger stations, shopping centers and public facilities may have multipurpose or accessible restrooms. These can offer more space, handrails or changing facilities, but the equipment varies by location. Do not assume every restroom has a baby changing table or a nursing room. If you are traveling with a baby, see our guide to diaper changing and nursing rooms in Sapporo.
Step 5: Leave it ready for the next person
Try to keep the floor dry, wash your hands, and do not throw trash into the toilet. If there are toilet slippers, which are more common in some traditional accommodations than in public buildings, wear them only inside the restroom and leave them there when you come out.
Quick button guide
- 大 (dai) — Large flush
- 小 (shō) — Small flush
- おしり (oshiri) — Rear wash
- ビデ (bide) — Front wash
- 止 (tome / stop) — Stop
- 呼出 (yobidashi) — Call for help; press only in an emergency
FAQ
Will the seat always be heated? No. Features differ from toilet to toilet, and the heating may be switched off.
Do I have to use the bidet? No. It is optional.
Can I flush baby wipes? No. Put wipes in the waste bin provided.
For more on everyday customs, see our trash disposal guide and first-time onsen guide.
Official references: JNTO: Beyond the bidet—Japanese toilets · JNTO: Japanese manners
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