Category: Everyday Japan

Practical everyday routines, shopping, and local etiquette for Hokkaido visitors.

  • How to Use a Japanese Toilet in Sapporo: Bidet Buttons, Flushing and Etiquette

    The first unfamiliar technology you meet in Japan might be in an airport or train station restroom. Heated seats, bidet controls and different flush options are common, but not every toilet works the same way. You do not need to press every button to use one.

    Step 1: Find the flush control first

    Before you use the toilet, find the flush button, wall panel, lever or automatic sensor. On some controls, 大 (dai) means a large flush and 小 (shō) means a smaller one. A water-saving function or a flushing-sound button is not the same as the flush itself. If the toilet flushes automatically, wait a moment and check that it has finished.

    Step 2: Use the bidet only if you want to

    Electronic bidets are often called washlets, a name that comes from one particular brand. They may offer rear washing, front washing and adjustable water pressure. Labels and symbols differ between manufacturers. おしり (oshiri) usually means rear washing, and 止 (tome / stop) stops the water. If you have not used one before, start with low pressure. The bidet is optional, and you can use the toilet without it.

    Do not press buttons at random. Some restroom panels have a real emergency call button or cord. It is for getting help when someone is unwell or in danger, not for flushing.

    Step 3: Dispose of paper and waste correctly

    In a normal Japanese flush toilet, the toilet paper provided is generally flushed, not put in a wastebasket. However, wet wipes, diapers, sanitary products and paper towels should not go into the toilet. Use the bin provided for them, or follow any posted instructions. Some older or specialized facilities may have different rules, so follow the signs where you are.

    Step 4: Know where to find family or accessible restrooms

    Larger stations, shopping centers and public facilities may have multipurpose or accessible restrooms. These can offer more space, handrails or changing facilities, but the equipment varies by location. Do not assume every restroom has a baby changing table or a nursing room. If you are traveling with a baby, see our guide to diaper changing and nursing rooms in Sapporo.

    Step 5: Leave it ready for the next person

    Try to keep the floor dry, wash your hands, and do not throw trash into the toilet. If there are toilet slippers, which are more common in some traditional accommodations than in public buildings, wear them only inside the restroom and leave them there when you come out.

    Quick button guide

    • 大 (dai) — Large flush
    • 小 (shō) — Small flush
    • おしり (oshiri) — Rear wash
    • ビデ (bide) — Front wash
    • 止 (tome / stop) — Stop
    • 呼出 (yobidashi) — Call for help; press only in an emergency

    FAQ

    Will the seat always be heated? No. Features differ from toilet to toilet, and the heating may be switched off.

    Do I have to use the bidet? No. It is optional.

    Can I flush baby wipes? No. Put wipes in the waste bin provided.

    For more on everyday customs, see our trash disposal guide and first-time onsen guide.

    Official references: JNTO: Beyond the bidet—Japanese toilets · JNTO: Japanese manners

  • How to Use Vending Machines in Hokkaido: Hot Drinks, Coins and IC Cards

    Vending machines are easy to overlook until you are thirsty, cold or waiting for a train or bus. Around Hokkaido, you will see machines selling water, tea, coffee and other bottled or canned drinks. Using one is usually simple, even if you do not read Japanese, but it helps to recognize a few labels first.

    Step 1: Look before you choose

    Look at the drinks in the display window and the price shown under each one. Machines do not all sell the same drinks, and whether a drink is sold hot or cold can change by season and by machine. You may see つめたい (tsumetai) for cold and あたたかい (atatakai) for warm or hot. Blue and red labels are a common clue, but check the printed label rather than relying on color alone.

    On a winter walk in Hokkaido, a hot canned drink can be very welcome, but check how hot it is before giving it to a child. Containers can be hotter than you expect.

    Step 2: Check how you can pay

    Some machines take only coins and ¥1,000 notes. Others also accept compatible transport IC cards, contactless credit cards or specific mobile payment services. The stickers and card reader on the machine itself tell you what works. Do not assume a foreign credit card or mobile wallet will work everywhere.

    If you are paying cash, insert the money, press the lit button under your drink and collect it. With cashless payment, you may need to choose the drink and then tap the reader, or tap first, so follow the screen or the instructions on the machine. Collect any change, and check the coin return slot before you walk away.

    Step 3: Collect your drink and open it carefully

    Most drinks drop into a compartment near the bottom of the machine. Take it out and make sure it is the one you chose. A fizzy drink can spray if you open it straight after the drop, so give it a moment. If the machine does not give you your drink, look for the operator’s contact number printed on the machine. A nearby shop may have nothing to do with it.

    Step 4: What to do with the empty container

    Some vending machines have a recycling bin next to them for drink containers. That does not make it a general trash can. Sort PET bottles, cans and other waste according to the labels, and never leave food packaging around the machine. If there is no suitable bin, carry the empty container with you until you find one.

    When a vending machine is not the best option

    If you need a lot of water, a supermarket will usually be cheaper. During winter storms, outdoor machines can be difficult to reach safely. On trips to remote areas, do not count on finding a machine that is stocked and working; bring water and other essentials with you.

    Useful words and labels

    • つめたい (tsumetai) — Cold
    • あたたかい (atatakai) — Warm / hot
    • 売切 (urikire) — Sold out
    • おつり (otsuri) — Change
    • 現金 (genkin) — Cash

    FAQ

    Can I use Suica or PASMO? Only if the machine shows that it accepts that card or a compatible IC payment network. A card that works on Sapporo transport will not necessarily work at every vending machine.

    Are hot drinks available all year? Some machines sell them, but it depends on the season and the location.

    Can I leave my empty bottle next to the machine? No. Use a suitable recycling bin or take it with you.

    For related advice, see our guides to cash and cards in Hokkaido and throwing away trash in Sapporo.

    Official references: JNTO: Cashless payments in Japan · JNTO: Japanese customs and waste-conscious travel

  • How to Shop at a Supermarket in Sapporo: Baskets, Bags and Checkout

    A supermarket can be one of the most useful stops on a Hokkaido trip. Whether you want fruit for breakfast, snacks for a train ride or ingredients for an apartment stay, buying groceries is often cheaper and more flexible than eating every meal out. The only confusing part may be the routine: where to put your basket, when to bag your groceries and what the cashier is asking.

    Step 1: Take a basket before you start

    Many Japanese supermarkets stack shopping baskets near the entrance. Put your items in a basket rather than carrying them loose to the register. Some stores also have carts. Fruit and vegetables may be sold individually, by weight or in pre-packed trays, so check the shelf label for the unit and price before adding them to your basket.

    Step 2: Learn a few food-label basics

    Some useful labels are 税込 (zeikomi), meaning tax included; 税抜 (zeinuki), meaning tax excluded; 消費期限 (shōhi kigen), a use-by date; and 賞味期限 (shōmi kigen), a best-before date. These two dates are different, and foods with a use-by date need more care. If you have a food allergy, do not assume a translated product name tells you every ingredient. Check the full ingredient and allergen information, or ask staff for help.

    Sapporo supermarkets are also a good place to try Hokkaido dairy products, local snacks and seasonal produce. What you find, and what it costs, depends on the store and the season.

    Step 3: Go to a staffed register or self-checkout

    At a staffed register, put your basket where the cashier shows you. At some stores, the cashier moves scanned items into a second basket, which you then carry to a nearby packing counter. Other stores may handle packing differently. Self-checkout machines are increasingly common, but screens, accepted payment methods and scanning steps vary, so follow the instructions on the machine in front of you.

    If you are unsure, say “Sumimasen, oshiete kudasai” (Excuse me, could you show me?). There is no need to rush or pretend you understand an unfamiliar screen.

    Step 4: Pay and pack your shopping

    Plastic shopping bags often cost extra in Japan. Bring a small reusable bag, or ask for a bag at the register if they are available: “Fukuro o hitotsu kudasai” (One bag, please). After paying, pack your items at the bagging area if there is one. Check the payment signs at the store you are in, and do not assume every branch accepts your usual card or mobile wallet. Carrying a little cash is useful, especially outside central Sapporo.

    A common mistake is to start packing at the register when the store expects you to move to a separate counter. Watch where the basket goes and follow the cashier’s gesture.

    Step 5: Plan the trip back

    If you buy chilled food, check what kind of refrigerator your hotel room or rental apartment has. In summer, do not leave perishable food in a warm car. In winter, a long walk on icy sidewalks can make a heavy bag feel heavier than you expected. On a family trip, one supermarket stop near your accommodation can save you several separate shopping trips later.

    Quick Japanese phrases

    • レジはどこですか? (Reji wa doko desu ka?) — Where is the checkout?
    • カードは使えますか? (Kādo wa tsukaemasu ka?) — Can I pay by card?
    • 袋はいりません。 (Fukuro wa irimasen.) — I don’t need a bag.
    • これはいくらですか? (Kore wa ikura desu ka?) — How much is this?

    Supermarket or convenience store?

    A supermarket is better for a larger grocery shop. A convenience store is handy for a quick meal, drinks and small necessities. If you only need breakfast before an early start, our convenience-store breakfast guide may be more useful. For more on paying, see cash, cards and ATMs in Hokkaido.

    Official references: JNTO: Japanese customs and shopping bags · JNTO: Cashless payments in Japan

  • Tax-Free Shopping in Sapporo: What Changes on November 1, 2026?

    If you plan to shop tax-free in Sapporo, check the date of each purchase: from November 1, 2026, Japan is switching to a refund system. What matters is the date you buy something, not the date your trip begins. If your trip spans the changeover, different purchases may fall under different rules.

    This guide was written on October 9, 2026, before the new system takes effect. The National Tax Agency’s page on the changes confirms the start date. Below, we explain the current system and the announced refund system separately, so that advice for an October trip is not mixed up with advice for a winter trip.

    Two purchase dates, two processes

    Purchase dateHow it works
    Up to and including October 31, 2026Eligible purchases are tax-exempt at the store under the current procedure
    From November 1, 2026Pay the price including tax, then claim a refund after completing the required checks when you leave Japan

    The Japan Tourism Agency’s English page for travelers explains the changeover. For purchases in November, do not budget on paying only the pre-tax price at the register. Ask the participating store to explain both how to make the purchase and how its refunds work.

    Who and what qualify?

    Tax-free shopping comes with conditions; having a foreign passport does not automatically qualify you. The National Tax Agency’s eligibility information explains which non-residents qualify and what documents are needed. Ask the store to confirm that you are eligible before buying something on the assumption that you will get a refund.

    Shop at a participating tax-free store and follow its procedure for checking your passport and recording your purchase. A regular receipt from any store cannot be used to claim back tax later. Before paying, ask which items qualify and whether the store can process your purchase under the system that applies.

    The official summary of the changes for goods keeps the minimum purchase of ¥5,000 before tax. Under the new system, the guidance for travelers says this applies to purchases at one store on one day. Do not add up receipts from different stores and assume you have reached the minimum.

    October purchases: follow the existing packaging rules

    Up to October 31, the current rules treat general goods and consumables differently, with specific requirements for consumables and for some combined purchases. Follow the store’s instructions on sealed packaging and on taking the goods out of Japan. Do not open a specially sealed package assuming the November rules already apply.

    If you shop both before and after the changeover, keep your receipts organized by purchase date. Ask the store or Customs how each purchase should be handled when you leave. This overview does not cover every situation that may arise for a shopping trip spanning October and November.

    November purchases: Customs confirmation comes before the refund

    The National Tax Agency’s English notice for travelers explains that you must get the required confirmation from Customs when you leave Japan within 90 days of purchase, and be ready to show the goods if asked. After the confirmation, take the goods out of Japan without delay.

    JNTO’s guide to the new system describes the procedure at the airport: present your passport at a designated kiosk before checking in the bags containing your purchases. A green result means the confirmation is complete; a red result means you need to show the goods at the designated inspection area.

    Keep every item from each receipt with you. According to the official guidance, if one item is missing, the whole purchase on that receipt may no longer qualify for a refund. A receipt alone is not enough if you no longer have the goods.

    Does unsealed mean you can eat tax-free souvenirs?

    Under the new system, consumables no longer need to be specially sealed. However, food or drinks you consume in Japan still do not qualify for a refund. The goods must be with you for the required confirmation and must leave the country with you.

    If you have used up tax-free purchases and no longer have them, follow the official instructions and tell Customs, rather than declaring them as if you still had everything. For snacks you plan to eat during your trip, ask the store how to buy them as a regular purchase.

    Where do you complete the departure procedure?

    You do this at the airport where you finally leave Japan. If you take a domestic flight from New Chitose and connect to an international flight at another airport in Japan, you complete the procedure at that international airport. Ask your airline and Customs how to keep the goods with you if your bags will be checked through to your final destination.

    Leave time for a possible inspection before boarding. Do not assume the procedure will be quick, or plan around a kiosk location you have not confirmed. Once the new system is in place, follow the current signs at the airport.

    Who actually returns the money?

    Getting confirmation from Customs and receiving your refund are separate steps. According to the Japan Tourism Agency, the store or a refund provider working on its behalf handles the refund, so ask the store about the method, timing and any handling fee. Do not assume Customs will give you cash, or that every store uses the same process.

    For help planning how to pay, read our cash and cards guide. Keep the store’s refund instructions with your receipts, and check your home country’s import rules separately.

    Information checked on October 9, 2026. The refund system described here has been announced for purchases made from November 1, 2026. Check the current official procedure and the store’s conditions for your purchase date.

  • Lost Something in Sapporo? Subway, JR and Airport Lost-and-Found Guide

    If you lose something in Sapporo, start by contacting whoever is responsible for the place where you last had it. The city subway, JR trains, taxis and the airport do not share a single lost-and-found office. Giving the right operator a clear description is more useful than contacting every office and saying only “I lost a bag.”

    Write down the details while you remember

    Write down the date, the approximate time, your route or flight, the direction you were traveling and the last place you saw the item. Add the brand, color, size and anything distinctive about it. On a train, the car or seat number can help; for a taxi, keep the receipt and the company’s details if you have them.

    Describe what was inside, as this can help show the item is yours, and save any photos of it. Share identifying details through the operator’s official inquiry process rather than posting personal information publicly. Keep any reply or reference number so you can follow up on the same inquiry.

    Sapporo subway or streetcar

    The city’s current lost property page says you can use find chat for items lost on the subway or streetcar. Since April 1, 2026, you can access it with an email address as well as through LINE. Start from that official page to find where to make your inquiry; older information saying LINE is the only option is out of date.

    If you want to call, the city has different contacts depending on whether you lost the item today or on an earlier day. For items lost the same day, use the contact for the relevant location; for earlier days, call the Lost Property Center. The center’s published number is 011-241-2938, and it is normally open from 9 a.m. to 8 p.m., with shorter hours of 9 a.m. to 7 p.m. from December 30 to January 2.

    If your item is found, ask where it is being kept before you go to collect it. The official page lists the ID you will need and the rules for having someone else collect it for you. Finding a likely match and being able to collect the item are two separate steps.

    JR Hokkaido trains or stations

    Use JR Hokkaido’s official lost items page, not the city subway’s center. JR also uses find chat, with email verification. According to the page, inquiries are accepted 24 hours a day and answered between 9 a.m. and 10 p.m.; new inquiries made after 9 p.m. are answered the next day.

    JR’s English lost items FAQ explains that even if you know an item’s GPS location, staff cannot immediately search a train that is in service or retrieve an item from a train at the depot. It can take time for items to be registered. If there is no match at first, that does not mean your item will never be found.

    To collect an item, JR asks you to bring official ID, such as your passport, to the station where it is being kept. JR does not send items to another station for pickup. Its main lost items page also describes paid delivery within Japan, which requires certain documents and does not apply to all items; do not assume international shipping is available.

    At New Chitose Airport

    The airport’s lost and found contact list shows who handles inquiries depending on where you lost the item. Items left on a plane or in certain areas managed by the airlines are handled by the airline, while items lost in terminal shops, restrooms or other public areas have their own contacts for each terminal.

    Work out whether you lost the item in the domestic or international terminal, and at what point in your trip. If you are not sure, ask at the airport information desk. Do not assume the terminal’s public office handles items left on the plane, or that one airline can search another airline’s baggage area.

    Taxi, hotel or restaurant

    Contact the business directly using its official contact details. For a taxi, the company name, vehicle details and time on your receipt can help narrow the search. At a hotel or restaurant, give your booking details and, if you know it, the room or table where you were.

    Our taxi guide explains why it helps to keep your receipt. If you need help making a phone call, ask your accommodation whether staff can assist, but do not count on them to translate, collect items or ship them for you.

    Avoid turning a loss into a rushed journey

    Never go onto the tracks to get something back. Tell station staff, or use the contact information posted at the station. Before going to collect something, confirm where it is, the office’s hours, what ID you need and whether they have matched it to your item. Leave enough time so you do not risk missing an important connection.

    If you have lost your passport or a payment card, contact the issuing authority or your card issuer as well as the lost property office. Searching for the item is not a substitute for their advice on protecting your account or getting replacement travel documents.

    Information checked on October 9, 2026. Contact methods, hours and pickup rules may change. Making an inquiry through chat does not guarantee that your item will be found or that you will get an immediate reply.

  • How to Use Coin Laundry in Sapporo: Washing, Drying and Hotel Options

    Before you put money into a coin laundry machine in Sapporo, check whether it washes, dries or does both. Then check the detergent instructions, how much it holds and the price. Machines that look alike may work differently, and a finished wash does not mean your clothes are dry.

    Hotel laundry or a laundromat?

    Start by checking what your accommodation offers. Ask whether there are self-service machines, where they are, when guests can use them and how to pay. A hotel laundry service, where staff collect your clothes to clean them, is not the same as a machine you use yourself.

    As one example, Sapporo Tokyu REI Hotel’s facility page lists coin laundry on the fifth and ninth floors, available 24 hours. This is simply an example of what one hotel publishes; it does not mean non-guests can use it, and it is not a recommendation based on our own stay. Check what your hotel offers.

    If you use a laundromat outside your hotel, check its actual hours and how to get there. Carry your laundry in a suitable bag, and think about how you will bring it back if it is still damp. A laundromat that looks close on a map may still mean a walk outside in winter.

    Read the machine type

    LabelMeaning
    洗濯機Washing machine
    乾燥機Dryer
    洗濯乾燥機Washer-dryer
    洗濯のみWash only
    乾燥のみDry only
    洗剤自動投入Detergent added automatically

    Instructions from BOND LAUNDRY, a local laundromat chain, show different steps for washers, dryers and washer-dryers. The course and machine you choose make a difference. Follow the instructions on the machine you are using rather than copying the buttons you pressed at another laundromat.

    Before loading your laundry, check that nothing has been left in the drum. If someone else’s clothes are inside, follow the laundromat’s instructions or contact its support service. Do not start a paid cycle with another customer’s clothes still in the machine.

    Do you need to bring detergent?

    Sapporo’s guide to laundromats for visitors describes machines that add detergent automatically. However, information from TOSEI, a laundry equipment manufacturer, makes it clear that there are also machines without this feature. Read the signs on the actual machine before adding anything.

    Do not pour in extra detergent just because you brought some. If the instructions are unclear, ask your hotel or use the laundromat’s contact details. If you want to use a particular detergent, check whether the machine allows it before paying.

    Bring the right payment

    Check which coins, bills or cashless payment methods the machine accepts. The tourism guide suggests bringing ¥100 coins, because some change machines do not take large bills. A large bill or a payment app is no use if the machine only takes the payment method shown on it.

    Look at the price for the whole course, not just the biggest number on the front of the machine. Washing and drying may be charged separately. Our cash and cards guide explains why it helps to have small amounts of cash while traveling. Do not assume the machine will give change.

    Check your clothing before washing

    Empty your pockets and read the care labels. The machine’s capacity is a maximum, not a target. Keep items that need different care separate, and do not put delicate clothes in a regular cycle just because it is the first machine available.

    Be especially careful with wool, down, waterproof outdoor clothing and snow gear. Being able to machine-wash something does not mean it can go in a tumble dryer. Follow the clothing manufacturer’s instructions and the laundromat’s rules; this guide cannot tell you whether a particular jacket or pair of boots is safe to wash or dry.

    Leave enough time for drying

    Check how long the cycle will take, and set a reminder to come back. Collect your laundry promptly so the next person can use the machine. If you are washing and drying in separate machines, allow time to move your clothes, and check whether they are dry rather than assuming one paid cycle will be enough.

    On a family trip, do not plan your next outing around your only warm coat drying in time. Our winter clothing guide explains why it helps to have a dry coat ready after children play in the snow. Do your laundry while you still have clean clothes to wear.

    Information checked on October 9, 2026. Machine instructions, opening hours, prices and hotel access vary. This guide is based on published information, not on our own testing of individual machines.

  • Where Can You Throw Away Trash in Sapporo? A Visitor’s Guide

    If you cannot find a suitable trash can in Sapporo, hold on to your trash until you can dispose of it properly. Carrying a small bag for used wrappers makes a day of sightseeing much easier. Do not put general trash into a bin meant only for drink bottles or cans.

    This guide is for visitors dealing with small amounts of everyday trash. If you are staying in an apartment or cooking your own meals, ask your host how to dispose of trash at the property rather than relying on public trash cans.

    Why should you plan to carry your trash?

    JNTO’s travel FAQ notes that public trash cans can be hard to find, and its etiquette guide advises taking your trash with you when there is no bin. Use this as a planning tip; it does not mean there will be a bin at any particular station or street corner.

    Before you buy takeout, think about where you will finish eating and what you will do with the packaging. A bag that can hold crumbs or damp wrappers is more useful than hoping for a trash can on the next block.

    Can you use a convenience store’s bin?

    Check the signs, and ask staff if you are not sure. Do not assume that every convenience store has a bin for public use, or that it accepts trash from elsewhere. Even if there is a bin, that does not mean you can leave a whole day’s trash there.

    If you bought food or a drink at that store, ask where the packaging should go. If there is nowhere suitable, keep it in your bag. Buying something does not override a posted rule.

    How do you read the labels?

    LabelWhat it usually means
    燃えるごみ / 可燃ごみBurnable trash
    燃えないごみ / 不燃ごみNon-burnable trash
    ペットボトルPlastic (PET) drink bottles
    缶Cans
    びんGlass bottles

    JNTO’s responsible-travel guide explains that sorting rules vary from place to place. These translations will help you read the signs, but they are not a complete guide to how Sapporo households sort trash. Follow the instructions on the bin, including any pictures or directions about bottle caps and labels.

    Do not put a food tray, tissues or a shopping bag of mixed trash into a round opening meant for bottles or cans. If you are unsure, hold on to the item and ask at your accommodation.

    What should you do in a food court or café?

    Sapporo’s tourism site has a restaurant etiquette guide that asks diners at self-service restaurants to sort their trash where required and return trays to the designated area. Follow the instructions where you are rather than copying what you did at another restaurant.

    At some places, you simply leave your tray at a return counter for staff to clear; at others, signs ask you to empty and sort certain items first. If you cannot figure out the system, ask before pouring out a drink or putting everything in one bin.

    What about parks and outdoor outings?

    For trips to national parks, JNTO’s packing advice specifically recommends being ready to carry out your trash. Pack a trash bag along with everything else you bring, and do not leave wrappers on a bench or next to a full trash can.

    For snow play, keep the trash bag where you can find it without emptying your whole day bag. A wrapper covered by snow has not gone away. When it is time to head indoors, gather all of your family’s belongings together.

    Can you take it back to the hotel?

    Ask your hotel how to dispose of the small amount of trash from your outing. If you are staying in an apartment, your host may provide specific bins, bags or collection instructions. Do not leave bags at a curbside collection point just because other bags are there.

    A useful phrase is: “Where can I throw this away?” / 「これはどこに捨てればいいですか?」 Show staff the item so they can point you to the right place.

    A small day-bag habit

    Carry a trash bag, keep drink containers separate from food wrappers when you can, and check where to dispose of things before leaving a place where you ate. For outings with young children, combine this with the plan for heading back indoors in our snow-play guide. For getting around, our underground walkway guide can help with your route, but it does not mean you will find trash cans along the way.

    Information checked on October 8, 2026. This guide is based on official visitor guidance, not a survey of every trash can in Sapporo.

  • Your First Onsen near Sapporo: Swimwear, Towels, Tattoos and Family Questions

    At a typical shared Japanese onsen, you leave your clothes and swimwear in the changing room, wash before getting in, and keep your towel out of the water. Check each facility’s rules before you go, especially if you have tattoos, want a private family bath or are bringing young children.

    This guide explains basic bathing etiquette and what to ask when planning a day trip from Sapporo. It does not review any particular onsen or confirm that your family will be admitted.

    Start with the type of bath you want

    The Jozankei Tourist Association’s day-trip directory lists facilities and lets you filter for private baths you can reserve and rooms with their own open-air bath. These are different things: a private bath may be booked for a set time, while a bath in your room may come only with an overnight stay.

    Decide whether you want a shared bath on a day visit, a private session or an overnight stay before comparing prices. A directory category can help you narrow down your options, but it does not guarantee that day visitors can book a private bath on your date.

    Can you wear a swimsuit?

    JNTO’s onsen guide explains that people usually bathe nude and leave swimwear in the changing room. Some facilities do things differently, so check rather than assuming a private bath means swimsuits are allowed.

    If you would rather not bathe nude in a shared bath, ask about private options before paying for admission. A shared onsen is a very different experience from a hotel swimming pool.

    Which towel goes where?

    JNTO’s bathing-etiquette overview explains that the small towel is used outside the water, not in the bath itself. Keep towels out of the water and tie up long hair. Wash and rinse off at a washing station before you get in.

    Ask whether towels are included, available to rent or sold separately. Even if soap and shampoo are provided, a towel may not be included in the admission fee. Keep a dry towel handy for when you leave the bathing area.

    What if you have a tattoo?

    Contact the facility directly and describe the size and location of your tattoo. Policies vary. Do not assume you will be allowed in because your tattoo is small, because you cover it with a sticker or because you are an overseas visitor. What matters is what that onsen currently allows.

    If covering a tattoo is allowed, ask what size of cover is acceptable and whether the facility provides one. If you choose a private bath, confirm the tattoo policy for that option too. A website mentioning private baths does not mean every other rule is waived.

    This guide does not name any tattoo-friendly onsen, because we have not confirmed any facility’s current policy for your situation. A direct written reply from the onsen is more useful than an old review saying someone else was allowed in.

    Can the whole family bathe together?

    QuestionWhy ask before booking
    Are private baths available to day visitors?They may only come with certain stays or packages
    Can our whole group use it together?Capacity and family rules vary
    Are babies or children still in diapers allowed?Rules for children vary from place to place
    What are the age rules for the shared baths?Do not assume they match another onsen
    What does the price include?Admission, room use, towels and extra time may be charged separately

    Give each child’s age when you ask. Ask about the actual private bath, the changing area and the time slot, rather than relying on the words “family-friendly” to tell you the details.

    Bathing etiquette still applies in a private bath. Check the rules on clothing and follow any posted instructions. Having the bath to yourselves does not make it a swimming pool or a place to play.

    Phones, photos and the changing room

    Keep your phone or camera put away, and follow the facility’s no-photography rules. Even if a room seems empty, do not take photos in shared bathing or changing areas. Instead, ask staff whether there is somewhere outside those areas where photos are allowed.

    Watch for signs about taking off your shoes and how to store them at the entrance. Keep any key with you as instructed, and make sure you can find your locker again afterward.

    A message you can send before the trip

    “We would like to visit on [date] with [number] adults and children aged [ages]. Do you offer private baths for day visitors? One person in our group has a tattoo about [size] on [location]. Could you please let us know your admission rules, swimwear policy, the total price, whether towels are included and how to reserve a time slot?”

    Remember the journey home

    Check transportation and last entry times before booking. Do not plan your trip back based only on the travel time shown on a map. In winter, use our walking guide to plan any outdoor stretches and our footwear guide for the journey. If you are staying overnight, our guide to hotel policies for children can help you check room and meal conditions separately.

    Information checked on October 8, 2026. This is a guide to etiquette and booking, not medical advice or confirmation of any facility’s admission policy.